Now that the employee’s first day is in the rearview mirror (read our first installment here if you missed Part 1 of this series), it’s time to explore some must-dos for the upcoming weeks and months.

Set Expectations

The first week should be all about setting expectations (for you and your new hire):

  1. Explain to your new hire what the company and his/her assigned team will expect.
  2. Learn what expectations your new employee has for the company and his/her career.

After the fury of Day 1 has ended and your new employee has had an opportunity to mentally process the information from the first day, it is imperative that a direct supervisor or HR manager has a meeting with him/her at the start of Day 2.

The meeting should be a forum for the employee to share what was learned on Day 1 and how the information was processed/interpreted. During the course of the discussion, see how the new employee responds to the following inquiries:

  • What is the organization really about?
  • What is it like to work here?
  • Where do I find what I need to effectively do my job?
  • Where does my job fit in?

If your new employee is struggling to answer these questions, you can address them right away before confusion or frustration sets in. You can also identify the possible areas in which you might need to adjust your orientation process for future on-boarding. In fact, this one-on-one is a great opportunity to talk about your practice’s philosophy on employee training and growth. Learn from the employee what he/she envisions professionally in the future and how your organization can benefit from (and participate in) his/her growth. Discussing this right away is a phenomenal way to set a motivational standard and get the “buy in” from your new team member straight out of the gates. Just be sure that you record and remember these discussions for future reference.

In order to further demonstrate the new employee’s role and responsibilities within the context of your practice, you should schedule a meeting with the employee and his/her core team during Week 1. During this meeting, individuals can speak about their tasks and responsibilities within the organization, giving the new employee a concrete understanding of how his/her role fits in and how his/her work will effect others’ abilities to do their jobs.

Overall, the first week should be a mixture of job-specific training, and the continuation of defining and clarifying expectations. The cornerstone of this concept is that the employee should have open lines of communication from all of the necessary facets of the position, and understand where resources are located.

After Week 1, your new employee should have enough tools to be able to work on primary job responsibilities with less and less support. If the position requires additional training, then that schedule should be provided to the employee with all milestones and expectations clearly defined.

Easy as 1-3-6

At the one-, three- and six-month marks, the new employee should have check-in meetings with the same supervisor or HR manager that initiated the first meeting. This consistency will give both your company and your employee the opportunity to communicate updates, expectations and areas for improvement. It also creates a forum to address any performance issues before they become habitual. In addition, it will allow your team to manage expectations with regards to the previously discussed training and growth opportunities.

By using clear communication and curating a precisely organized plan, your practice can attract and retain valuable employees and grow them into loyal members of your team, representing your brand and your values in all aspects of their work. For more information on how Points Group can assist with your practice’s company culture, visit our website!

Leave a Comment

Your email address will not be published. Required fields are marked *

Our Partners

partners
facebook marketing partner
google partner
shopify logo
hubspot partner program

Home Office

Phone

European Office

Agentur Webfox

Berlin, Germany

Join Our Newsletter!

@ 2023 Points Group / All Rights Reserved

Privacy Policy

This Privacy Policy governs the manner in which Points Group, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.pointsgroup1.10web.me website (“Site”). This privacy policy applies to the Site and all products and services offered by Points Group, LLC.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Points Group, LLC may collect and use Users personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
  • We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

Points Group, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Points Group, LLC

https://www.pointsgroup1.10web.me

150 Morristown Road, Suite 220

Bernardsville, NJ 07924

This document was last updated on July 24, 2014