Writing thank you notes isn’t just about good manners and social obligations. The practice of writing thank you notes is incredibly powerful and positively impacts both your personal and professional life, as well as the life of your recipient. Such a Simple Gesture, Such a Huge Reward I once attended a continuing education seminar where …
2020 has been an “interesting” year. Between stay-at-home orders and quarantining, we’ve spent more time at home, connecting with family and friends in a new way—digitally. Social media has provided the opportunity to share updates and catch up with each other. It has also provided an escape and a much needed form of entertainment. With …
A Year In Social Media: Top 7 Trends Continuing into 2021 Read More »
Using holidays in social media posts as a way to promote your business seems like a gimme. December is a bonanza of holiday opportunities where you can target just about every audience and demographic in a non-stop holiday haze. But, should you? Although using holidays in social media may seem like a no brainer, you …
How to Properly Address Holidays in Social Media and Marketing Content Read More »
Patient experience, satisfaction and engagement are intertwined, but each has slightly different nuances. In today’s age of medical consumerism, patients are taking a more active role in their healthcare, which means that patient expectations are elevated. They want more. They demand more. And their opinions matter more. What Is Patient Experience? Patient experience, as defined …
What’s the Difference? Patient Experience, Patient Satisfaction, Patient Engagement Read More »
The patient experience does not start or end at the doctor’s office. Perception is built by gathering information from multiple channels, whether it is through review sites, office visits, or surveys.
